Joanne looks after the day to day management of the Practice and will be pleased to discuss any non-medical problems you may have and receive any suggestions you have for improving services. Joanne has been with the Practice since 1987 and holds the AMSPAR diplomas for Medical Receptionists, Medical Secretaries and also Practice Manager.
Joanne is also a Pendle Practice Manager representative for the Pendle Clinical Commissioning Group.
Reception and Administration Staff
Our reception and administration team are your first point of contact. They are there to help you. They may need to ask you some medical details to direct you to the most appropriate doctor or clinician and to help the rest of the team work effectively. They work under the doctors’ instructions. The more clearly you can explain your problem, the better we can help. Any information you give to the team remains confidential. Our receptionists and administration staff are trained to do a difficult and demanding job and they try very hard to do it well. Please help them to help you.
Our current team includes Sujatha, Gail, Brenda and Kirsty.
We also have apprentice medical receptionists on a regular basis.
Peter is our Practice Pharmacist. He is available to see patients on Thursday mornings between 9:30 and 11:30 by appointment. Peter can carry out reviews of patient’s medication and he is also happy to answer any queries on medication.
Health Visitors provide child health surveillance and attend our weekly child clinics which have been held every Friday afternoon for over thirty years between 2pm and 3pm.
Are based on the ground floor of the Health Centre. District Nurses support patients and carers in their homes. To contact the District Nursing team call the main Health Centre telephone number which is 01282805834.
Our Caretaker Sheila has worked alongside the Practice for over twenty years and she is a valued member of the team.
We occasionally have medical, nursing and other health professional students based for a short time at the Practice as part of their training. It is helpful if patients are willing to see health professionals in training, but if you prefer not to, please tell the receptionist. These consultations are always confidential.