When We Are Closed
Out of Hours and Emergencies
There is always an EMERGENCIES ONLY service available outside normal surgery hours. If you have an urgent medical problem that cannot wait until the surgery opens ring 111. Calls to the NHS 111 service are free from both landlines and mobiles. If you have difficulties communicating or hearing, you can use the NHS 111 service through a text phone by calling 1 800 1111. If English is not your preferred language there is also a confidential interpreter service, which is available. Simply mention the language you wish to use when the NHS 111 operator answers your call.
Whatever the time of day, if you or someone else experiences an acute emergency you should attend the accident and emergency department of your local hospital or dial 999. An acute emergency is a critical or life threating situation and includes chest pain or suspected heart attack, head injury, stroke, severe loss of blood, severe breathing difficulties, loss of consciousness, deep wounds and suspected broken bones. Accident and Emergency Departments are open 24 hours a day, 365 days a year and provide emergency treatment.